Terms of Service
Last Updated: January 2025
1. Age Requirement
PallyMatch is intended for users 18 years and older. By using this service, you represent and warrant that you are at least 18 years old. Anyone under 18 is prohibited from using PallyMatch.
2. Acceptance of Terms
By accessing or using PallyMatch, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you must not use PallyMatch.
3. Account Responsibilities
You are responsible for:
- Maintaining account security
- All activities under your account
- Providing accurate information
- Not sharing your account credentials
- Notifying us of security breaches
4. Prohibited Conduct
You MUST NOT:
- Harass, threaten, or abuse other users
- Share inappropriate or offensive content
- Spam or engage in unsolicited messaging
- Impersonate others or provide false information
- Violate any applicable laws
- Attempt to hack or disrupt the service
- Solicit personal information from other users
5. Moderation and Enforcement
PallyMatch reserves the right to:
- Review all reported content
- Issue warnings or temporary bans
- Permanently ban violators
- Delete accounts and content
- Share information with law enforcement when required
- Cooperate with legal investigations
6. Intellectual Property
All PallyMatch intellectual property, including trademarks, logos, and software, remains owned by PallyMatch. You may not copy, modify, or distribute any portion of PallyMatch without written permission.
7. Disclaimer of Warranties
PallyMatch is provided "AS IS" without warranties of any kind. We do not guarantee:
- Continuous or error-free service
- Accuracy of user-generated content
- Security of all communications
- Compatibility with all devices
8. Limitation of Liability
PallyMatch and its operators are not liable for any indirect, incidental, or consequential damages arising from your use of the service, including but not limited to loss of data, profits, or goodwill.
9. Account Termination
You may terminate your account at any time through app settings. PallyMatch may terminate or suspend accounts that violate these terms. Upon termination, all access to PallyMatch will cease.
9.1 Chat Deletion vs Account Deletion
Deleting a Chat: When you delete a chat from your chat list:
- The chat is removed from your view and chat list
- The chat and messages remain on our servers if other participants still have access
- Other users in the chat can continue to see and access the conversation
- This is a local removal for your account, not a server-side deletion
Deleting Your Account: When you delete your account:
- All your messages are permanently deleted from our servers immediately
- All chat documents where you participated are deleted from our servers
- Your account information and all associated data are permanently removed
- Account deletion is immediate, permanent, and cannot be reversed
- You will be automatically signed out and cannot recover your account or data
For detailed information about data deletion, please refer to our Account & Data Deletion Policy.
10. Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be notified to users. Continued use after changes constitutes acceptance.
11. Governing Law
These terms are governed by applicable laws. Any disputes will be resolved through binding arbitration or in courts of competent jurisdiction.
12. Contact Information
For questions about these terms: